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Refund Policy – Power Hut BD

Last updated: 9 August 2025

Eligibility

  • Contact us within 3 days of delivery.

  • Item must be unused, undamaged, and in original packaging.

Non‑Refundable

  • Misused/physically damaged items.

  • Clearance/Final‑sale items unless defective on arrival.

Process

  1. Email/WhatsApp us with order number, photos (if defective), and reason.

  2. Ship the item back after we confirm. Return shipping is customer’s responsibility unless the item is defective or wrong.

  3. After inspection, refunds are processed within 7 working days to the original method.

Exchanges

  • Possible if stock is available.

Contact

Email: contact@powerhutbd.com | WhatsApp: +8801616467360